For member due diligence and ongoing compliance obligations with FM Agreement holders - can we have the ability for a Partner group and/or members to upload their renewed Industry Body (MFAA; FBAA; CAFBA) certificate + External Dispute Scheme (AFCA) certificate + PI Insurance policy within Mercury < Admin < My Details section. Then next request - have these uploaded documents made available to our Admin team for saving into Network 'Z' Drive < Partner File and at the same time the new Expiry Date is recorded/updated in Dynamics. *This will reduce zendesk workload and also reduce email & phone follow-ups.