SMS fields
under review
B
Braedyn Lees
Merged in a post:
Caracter Limit for SMS
Gerhard Moser
160 Caracter limit is too short nowadays. SMS is very common nowadays to be used for longer messages. Removing that limit would be great
B
Braedyn Lees
HI Gerhard,
Thanks for your suggestion.
The SMS functionality within Mercury is run by a third party. This particular provider has a 160 character limit, however a 160 character limit is standard for SMS.
We are in the early stages of researching new providers. We'll take into consideration your request when doing our research.
If you have any questions in the meantime please let me know.
Thanks,
Braedyn
S
Sarah
Merged in a post:
Sending SMS
Pearl Dihayco
It would be great to extend the number of characters when sending SMS. 160 characters is not enough for us to compose a follow-up and introduction message.
M
Melissa Horton
I would love to see SMS templates integrated - we will be essentially sending similar messages to clients and templates would be very useful.
S
Sarah
Hi Michael Royal we'll look into this when we fully implement SMS in the new platform. Thanks for raising!
S
Sarah
under review